Cx88 believes gaming should be fun — not stressful. Our Responsible Gaming policy empowers you to play within healthy boundaries, keep yourself safe, and seek help whenever you need it.
Responsible Gaming means enjoying gaming as a form of entertainment — where you set your own limits, stay in control of your time and money, and never let gaming affect your personal or family life. cx88 believes every player has the right to play in a safe, transparent, and controlled environment.
When online gaming shifts from entertainment to a source of stress, that's when problems begin. cx88's Responsible Gaming policy is designed to catch that moment and help you act in time. We're not just a gaming platform — we're a partner in your wellbeing.
Responsible Gaming at cx88 stands on three core principles: Awareness (staying aware of your own gaming habits), Control (setting the limits you need on your own) and Support (getting the right help when things go wrong). Our entire Responsible Gaming framework is built on these three pillars.
Please note: Responsible Gaming doesn't mean playing less — it means playing mindfully. cx88 wants you to have fun, safely.
As online gaming continues to grow across Bangladesh, building a responsible gaming culture has never been more important. cx88 takes this responsibility seriously and is committed to providing a safe environment for every user.
Gaming is at its best when it stays within a planned budget, doesn't eat into family time or work, and doesn't turn into an obsession with winning. In cx88's Responsible Gaming section, you'll find every protective tool you need — completely free of charge.
Cx88 lets you set a variety of limits directly from your account settings. These limits help you stay in control of how much time and money you spend on gaming.
| Limit Types | Description | Time to Take Effect |
|---|---|---|
| Daily Deposit Limit | Set the maximum amount in BDT you want to deposit each day. | Immediate |
| Weekly Deposit Limit | Set a maximum amount you can deposit in a single week. | Immediate |
| Monthly Deposit Limit | Set a cap on your total deposits for the month. | Immediate |
| Session Time Limit | Set a time limit on how long you play in a single session. | Immediate |
| Loss Limit | Your game will automatically stop once you reach a set loss amount. | Immediate |
Important: Lowering a limit takes effect immediately. Increasing a limit, however, requires a 24–48 hour cooling-off period so you have time to reconsider the decision.
To set a limit, log in to the cx88 app or website and go to "Account Settings" → "Responsible Gaming". From there you can easily activate any type of limit.
We don't always notice when gaming is becoming a problem. If you spot any of the warning signs below, take it seriously and reach out to cx88 for support.
Warning: If you notice three or more of the above signs, contact cx88 support or activate the self-exclusion feature.
Answer the questions below to reflect on your gaming habits. This is a basic screening tool — it is not a substitute for professional assessment.
If you answered "Sometimes" or "Often" to more than 3 questions, consider using cx88's self-exclusion feature or reaching out to our support team.
Self-exclusion means you can choose to temporarily or permanently close your cx88 account yourself. It is the most powerful responsible gaming tool available. Once cx88 receives the request, it is actioned immediately, no questions asked.
Log in to your account and click the profile icon in the top right corner.
Look for the "Responsible Gaming" option within your account settings.
Choose from a temporary pause, a long-term break, or permanent exclusion — whichever suits your needs.
Click the confirm button. Self-exclusion takes effect immediately, and you will not be able to log in for the duration of the period.
While self-exclusion is active, cx88 will not send you any promotional messages, and any attempt to open a new account will be automatically blocked.
Cx88 strictly prohibits accounts for anyone under 18. Age is verified at registration and confirmed through ID checks when necessary. Parents and guardians with younger family members at home should take extra precautions.
Problem gaming is hard to face alone. cx88 won't leave you without support. Our support team is available around the clock, and you can also reach out to trusted professional organizations for expert advice.
Our support agents are available 24 hours a day, 7 days a week. Completely confidential.
[email protected] — Email us to report a detailed issue. You can generally expect a response within 24 hours.
Consult a specialist in gaming addiction. cx88 can provide a referral to this service.
If you believe a family member is struggling with a gaming problem, please reach out to cx88 support. Guidance is available for families as well.
Privacy guarantee: Any information you share when seeking help is kept completely confidential. cx88 does not share it with any third party.
We don't just offer games — we give you dedicated tools to keep you protected.
Track your daily, weekly, and monthly gaming spending in real time on the cx88 app. See exactly where your money is going at a glance and make informed decisions.
To prevent non-stop gaming, cx88 will remind you to take a break after a set period. Enable the session timer and you'll receive automatic alerts when your time is up.
When you reach your set loss limit, cx88 automatically stops the game. This feature protects you from chasing losses on impulse.
Cx88 shows your full gaming history — when you played, how much you spent, and on which games. This transparency helps you stay informed and in control.
Before any limit increase, cx88 enforces a mandatory 24–48 hour waiting period. This gives you time to reconsider — helping prevent impulsive decisions made in the heat of the moment.
Cx88's Responsible Gaming support team is made up of trained specialists. They will listen to your concerns, offer guidance, and refer you to professional help if needed.
Answers to the most frequently asked questions about Responsible Gaming from cx88 users.
Cx88 wants you to enjoy gaming at all times. Use our Responsible Gaming tools, set your limits, and stay safe. If you ever need help, we're always here for you.